“Duthie, the service that we have received from yourself and your team at Superyacht Support NZ has been exemplary. From prior to Aquijo’s arrival into Auckland in September 2018, right through a busy maintenance period before and after an extensive Owner Cruise around New Zealand, guys have gone out
of their way to assist the vessel and her crew with everything that has been required.
Your ability to clear inbound shipments quickly, and your ‘Kiwi Can-Do’ attitude, in particular, have been just a couple of the many reasons that I will be happy to recommend your services to any other Yachts which I hear are headed to New Zealand in the future. Thank you sincerely for all your help.””
“Superyacht Support NZ, they are also part of Asia Pacific Superyachts network, are the most impressive agents I have dealt with in my yachting career. Throughout our six-month period in New Zealand, Duthie and Michelle became an invaluable part of our Halo family and we were overwhelmed with the level of service we received.
From the moment we arrived in Auckland, to the day we departed, they were constantly on hand for anything and everything we may need. From catching lines at 11pm at night to organising guest itineraries, or simply recommending crew activities for the weekend, no task was too small, or no question left unanswered whilst we were in Auckland.
Throughout our busy yard period, all contractors were organised through Duthie, who scheduled the works perfectly, resulting in our yard work being completed to the highest standard and ahead of schedule. All uniform and related needs were sourced and completed swiftly through their sister company "Uniform Shelf” and customs clearance of all internationally shipped goods were handled so smoothly and quickly one forgot we were at the end of the world!
The team at Superyacht Support NZ, would check in daily with HOD’s on every yacht and impressively knew the name of all our crew members – happy to hand their numbers out to all crew and made themselves available 24/7 (which they probably lived to regret!). I’m not sure how they had any sleep over summer, as they seemed to just appear at the dock at just the right time and tasks were handled with such
ease and swiftness, that they really could run master classes in the med for “Agent Operations”!
All in all, our experience with Superyacht Support NZ could not have been better. This was the option of all yachts in Silo Marina whilst we were in Auckland, as it is rare that agents of this calibre exist. Guys will certainly be missed – not only their work ethic but their personalities made them delightful people to deal with, so we feel we have gained additional friends in the process! Certainly, worth a trip to New Zealand just to have the pleasure of working with Superyacht Support NZ directly.”
“The vessel specializes in cruising remote and ‘off the beaten track’ locations of the South Pacific, regularly visiting New Zealand to re-stock, re-provision, have work done and cruise the North and South Islands.
We have been using Superyacht Support NZ as our yacht agent since 2014. Over the years we have cruised extensively throughout New Zealand, done two-yard periods and one major 5-month refit. We have relied heavily on their local knowledge, advice, logistics and contacts, and have never been disappointed.
I would recommend Superyacht Support NZ, which also represent Asia Pacific Superyachts, to any yacht looking for fast, efficient and professional support while spending time in NZ.”